Terms and conditions
Agreement
Linger is a small women-owned business. We put our heart and minds into planning retreats that center calm, immersion in nature, self-reflection, gentle movement, nourishing food, and building warm relationships. Our hope is that your time with Linger is a delicious pause in your otherwise busy life – hopefully one that you carry with you when you are home. We cannot wait to welcome you and to make your retreat an unforgettable and fulfilling time.
By booking a trip with Linger, you agree to be bound by these terms and conditions. Read them carefully before booking and please reach out to us with any questions at linger.with@gmail.com.
Booking and Payment
To secure your place, a deposit is required at the time of booking. We welcome any questions about the payment schedule or the retreat before booking. The retreat payment schedule is as follows:
1st Payment — $750 deposit due at time of booking
2nd Payment — 50% due 150 days before the retreat arrival date
3rd Payment — 50% due 90 days before the retreat arrival date
Personal Travel Insurance
Your peace of mind and safety are important to us. As a condition of the retreat booking, all guests are required to obtain personal travel insurance that covers medical expenses, trip cancellations (including those related to COVID-19), and other unforeseen circumstances. Linger is not liable for costs or losses incurred due to a guest's failure to obtain adequate travel insurance.
Visa and Passport Requirements
Please double check your travel documents before packing your bags. We'd hate for paperwork to stand between you and an amazing retreat!
Guests are solely responsible for ensuring they hold valid passports with any necessary visas or travel permits for all countries included in the trip itinerary.
Passports must be valid for at least six months beyond the return date of the trip.
Guests are advised to check visa and entry requirements well in advance of the trip.
Changes to Itinerary
While we plan Linger retreats meticulously, sometimes there is a rainy day or other events unfold that are beyond our control. Linger reserves the right to make changes to the itinerary, including but not limited to accommodation, activities and workshops, teachers, or hosts. We will always let you know as soon as possible, and we promise any changes will be just as special.
Liability
We want you to have an unforgettable retreat, both safely and responsibly. We ask:
You take care of the beautiful spaces we’ll be sharing. Guests are liable for any damage caused to property, accommodations, or venues during the trip and repair/replacement costs.
You take care of yourself and health while enjoying the retreat. Linger is not liable for any personal injury, illness, property damage, loss, or inconvenience incurred during the trip, including those related to COVID-19.
Guest Conduct
To keep all guests safe and enjoying the time together, Linger reserves the right to remove any guest from the trip without refund if their behavior is deemed inappropriate, disruptive, or poses a risk to themselves or others.
We hope this time will be restorative and you’ll be so immersed that you won’t reach for your phone. We only have two instances where phone use is limited or barred.
Calls are not allowed in shared spaces; please find a quiet area in the garden or your room where you are sure not to disturb anyone.
Phones are not allowed during yoga, meditation, or massage sessions
Photography and Media
We want you to enjoy the entire experience as it happens – including shared meals, workshops, excursions – without worrying about capturing every moment. During your Linger retreat we will be taking photographs and videos.
As our gift, we’ll share a personalized digital folder full of the best high-resolution photographs of yourself and the group after the end of every retreat. Linger may use these and other retreat photographs and videos for promotional purposes, including but not limited to: websites, social media, and advertisements.
If you choose to share these photographs and videos, and we hope you love them so much you will, we ask that you tag @with.linger.
Lastly, this retreat is for personal investment and not for promotion of products, brands, or services.
Professional digital cameras and video cameras are not allowed during your stay.
Any content creation with a commercial purpose is not allowed.
Cancellations and Refunds
While none of us like to think about cancellations, we are a small business working diligently and lovingly to create thoughtful and exceptional experiences for you. These policies protect the non-recoverable payments and bookings to venues and other vendors that make these retreats possible. This is also why we require personal travel insurance – so you have peace of mind too.
As a reminder, €700 of the deposit is non-refundable.
Cancellations made more than 60 days before the trip will received a 50% refund of payments made (less the non-refundable €700 deposit). Availability allowing, a Linger credit in this amount may be requested for another Linger retreat within the following 12-months.
Within 60 days of the trip, we unfortunately cannot offer refunds or credits.
Health and Safety
Your wellbeing is the priority. We ask that guests ensure they are physically and mentally capable of participating in the retreat activities. Before booking, please don’t hesitate to let us know if you may need specific accommodations.
Linger reserves the right to refuse participation or remove guests from activities if their health or behavior poses a risk to themselves or others.
Force Majeure
Linger shall not be liable for any failure or delay in performing its obligations under this agreement where such failure or delay results from any cause that is beyond its reasonable control. Such causes include, but are not limited to: natural disasters, acts of government, war, civil unrest, acts of terrorism, strikes or labor disputes, or epidemics/pandemics.
In the event of a force majeure occurrence, Linger will make reasonable efforts to provide alternative arrangements or to reschedule the trip. However, we cannot guarantee refunds or compensation in such circumstances.
Intellectual Property
All content provided by Linger, including but not limited to videos, documents, and PDFs, are copywritten and for your personal use only.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the South African courts.